IC Learning Categories

Intensive Contact Workforce

Also those managing/supervising and supporting people in this group

Click on the competencies knowledge and skills required

Operations
IC1

Ensure that appropriate/ necessary action is taken to protect a child, young person or adult.

IC2

Initiate and participate in a child or adult protection enquiry with other relevant workers including an initial/ inter-agency referral discussion.

IC3

Discuss and consider child protection, adult protection and violence against women issues with other relevant workers.

IC4

Undertake work with complex and/or high risk cases on a single and multi-agency basis.

IC5

Provide informed advice and support to others about child protection, adult protection, violence against woman and management of offenders.

IK1

The local strategic and operational approach to child protection, adult protection , violence against women and MAPPA procedures, protocols and the overall pattern of provision.

IK2

Relevant statutory powers, duties and legal issues.

IK3

When a protection plan is needed, the components that make up the plan, including risk management elements, and the way this will be implemented.

IK4

Other agencies with a role in meeting the needs of the child, young person, adult, family member or carer, including perpetrators, where there are protection issues.

IK5

The importance of relevance, proportionality and "need to know" in terms of recording and data sharing.

IS1

Undertake, manage, plan and support joint and single agency investigative work appropriate to their role.

IS2

Analyse and critically appraise: information (including collating a chronology; needs; risks; and roles).

IS3

Select and use appropriate assessment tools and produce a needs-led assessment, including risk assessment and risk management.

IS4

Proactively respond to complex needs of particular groups.

IS5

Collect and ensure the representation of the views of the child, young person or adult.

IS6

Identify desired outcomes, including longer term outcomes.